betzil's Privacy Policy

1 Introduction and Applicability

betzil ("we", "our") fully respects your privacy. This privacy policy explains how we store, use, and protect the personal information collected during your use of our platform. This policy applies to the website https://betzil.lat and all its services.

By creating an account on our platform or using our services, you agree to the terms described in this privacy policy. If you disagree with any part of this policy, please refrain from using our services or contact our support team.

This privacy policy may be updated from time to time. In the case of significant changes, we will notify you via your registered email or through a notice on the platform.

2 What Information We Collect

We may collect the following information to operate our services properly and provide you with the best experience:

2.1 Registration and Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• National ID card or passport number (part of the KYC process)
• Email address
• Mobile number

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number (for transactions only)
• Bank account details (where applicable)
• Deposit and withdrawal history

2.3 Technical and Usage Information

• IP address and device identifier information
• Browser type and operating system
• Date and time of website access
• Log of which pages were visited
• Cookie and session data (see section 7 for details)

3 Purpose of Information Use

betzil uses the collected information only for the following legitimate purposes:

• Account Management: To create, verify, and ensure secure login for accounts.
• Transaction Processing: To complete deposits and withdrawals smoothly. Minimum deposit is ৳200 and minimum withdrawal is ৳500.
• Age and Identity Verification: To apply KYC procedures to prevent access by those under 21 years of age.
• Customer Service: To provide 24/7 support and resolve complaints.
• Fraud Prevention: To protect accounts and detect suspicious activity.
• Responsible Gaming: To monitor gambling addiction risks and take preventive measures.
• Platform Improvement: To use analytical data to improve service quality and user experience.
• Legal Obligations: To comply with applicable laws, regulations, and regulatory guidelines.

4 Information Sharing with Third Parties

betzil never sells your personal information. However, information may be shared with specific third parties in the following limited circumstances:

4.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket, Upay, bank transfers), technology infrastructure providers, and game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI) receive only the information necessary to fulfil their own responsibilities. They are contractually bound to comply with our privacy standards.

4.2 Legal Obligations

We are legally required to provide necessary information in response to a court order, a lawful request from a government authority, or as part of a legal process.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such cases we will provide advance notice, and the new owner will be obligated to follow this privacy policy.

5 Information Retention Period

We retain your information only for as long as necessary:

• Active Account: All information is retained for as long as the account remains active.
• After Account Closure: Financial transaction records are kept for a set period as required by legal obligations.
• Technical Logs: Generally retained for up to 90 days.
• KYC Documents: For the applicable period as required by regulations.

After the set period, information is securely deleted or anonymised.

6 Information Security Measures

betzil uses industry-standard security technology to protect your information:

• SSL/TLS Encryption: All data transmissions occur through encrypted channels.
• Data Encryption: Stored sensitive information (passwords, payment details) is kept in an encrypted state.
• Access Control: Only authorised staff are granted access to information on a need-to-know basis.
• Security Audits: Regular security testing and vulnerability assessments are conducted.
• Firewall and Intrusion Detection: Advanced technology is used to prevent unauthorised access.

However, no method on the internet is 100% secure. We provide the highest level of protection, but keeping your account password confidential is your own responsibility.

7 Cookies and Tracking Technology

We use cookies and similar technologies on our website. Cookies are small text files stored on your device.

7.1 Essential Cookies

These are essential for the core functionality of the site — they are used to maintain login sessions, carry out security verification, and save language preferences. Disabling them may prevent the site from working properly.

7.2 Analytical Cookies

These cookies help us understand which pages are used most and how the site is performing. All analytical data is aggregated — individual users are not identified.

7.3 Cookie Control

You can control or delete cookies from your browser settings. Most browsers offer the option to block cookies, though this may limit some services.

8 Your Rights and Controls

You have the following rights over your personal information:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of unnecessary information beyond legal obligations.
• Right to Object to Processing: The right to object to the use of your information for specific purposes.
• Data Portability: You can request your information in a structured, readable format.

To exercise these rights, contact us at [email protected]. We will aim to respond within 30 business days.

9 Protection of Minors

betzil is a 21+ platform. We do not knowingly collect any personal information from anyone under the age of 21. Age verification is mandatory at the time of registration.

If we are informed that a minor has created an account on our platform, we will close that account immediately and securely delete the associated information.

A note to parents: please ensure your children are unable to use this platform. If you notice anything suspicious, contact our support team directly.

10 International Data Transfers

In some cases, your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that an equivalent level of protection is in place in the receiving country or organisation.

All third-party service providers that use servers located abroad are contractually bound to follow international data protection standards.

11 Changes to the Policy

We may update this privacy policy periodically. After any change, the updated date at the top of this page will be revised. We will notify you of significant changes.

Continuing to use our platform after an update will be considered acceptance of the revised policy. We recommend checking this page regularly.